Terms of Service

Updated February 5, 2025

AGREEMENT TO OUR LEGAL TERMS

We are B&B Filters (“Company”, “we”, “us”, “our”).


We operate the distribution of air & fluid filtration systems, as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).


You can contact us by email at info@bnbfilters.com or by mail to


B&B Filters

632 E Maple St.

Johnson City, TN 37601


These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and B&B Filters, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agree to be bound by all of the terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.


Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted. 


We recommend that you print a copy of these terms for your records. 

  • SERVICES

    The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.  


    Proposals and Price Quotes are valid for 30 days unless indicated otherwise. Pricing is based on full cases only and quantities shown. Changes in quantity may affect pricing. Special sizes or items identified with an asterisk are manufactured to your specifications; therefore once in production, they may not be cancelled, returned, or exchanged. They are billed upon completion. Non-stock items may be subject to inbound freight charges. Customers are responsible for paying inbound, outbound and return freight charges if shipped merchandise is refused, returned or rejected, unless otherwise agreed upon.


    Policy on Returns, Exchanges, Sales Orders, and Shipments: All returns must first be authorized by the company and items must have an RMA when received back at B&B Filters. Items marked with an (*) denote special sizes/items and are not returnable; they are manufactured to your specifications and may not be cancelled, returned, or exchanged. A minimum 25% restocking fee will be charged on any returned or refused merchandise. Accepted returns may be exchanged or issued merchandise credit. No returns are accepted after 30-days from the date of invoicing. Special orders or special sizes are billed upon completion regardless if item(s) have been picked up.  All COD refusals are subject to outbound and return freight charges. Shipping and handling may include service fees, such as inside delivery fees or alternative payment fees. Credits are valid for one year from posting date.


    Late Payment, Interest & Fees: Payment is due within established terms. Payment terms are based on the invoice date. If payment is not made within terms, a late payment fee of $100.00 will apply. In addition, a finance charge of 1.5% per month (18% annually) will be charged on past due balances.


    Non-Payment / Collection Policy: A finance charge of 1.5% per month (18% annually) will be charged on past due balances. All returned checks are subject to a minimum $65.00 fee. The jurisdiction for resolution of any dispute shall be Washington County, Tennessee. Should collection proceedings become necessary, a fee will be assessed in addition to small claims filing and serving fees. In the event of a legal dispute between the parties, the prevailing party is entitled to court costs, cost of arbitration, interest from date of demand at current legal maximum rate, and reasonable attorney fees.


    Freight: Prices are FOB Source, typically Johnson City, Tennessee; Freight is pre-paid and added to the invoice. Shipments on pallets incur a charge of $15 per pallet and will be indicated at billing as a line item. Accessorial freight charges may apply and are dependent on the carrier used for each shipment. Further inquire with the support team for additional information.


  • INTELLECTUAL PROPERTY RIGHTS

    We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).


    Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. 


    The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purposes only.

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